Frequently Asked Questions
(FAQ)
1. Is the printer easy to transport?
Yes, the wall printer is modular and lightweight, making it easy to transport in a station wagon or utility vehicle. It can be moved by a single person for your wall printing or vertical wall decoration projects, making your services fast and efficient.
2. How long does it take to print 1 m²?
The wall printing machine prints 1 m² in less than 25 minutes, depending on the detail. The Epson I3200 printhead enables fast, professional wall printing. Ideal for your wall printing services, with competitive rates.
3. How long does the ink last?
One pack of UV ink prints 190 to 220 m², which is enough for 5 to 6 months for a beginner user. Wall printing remains high quality and durable on walls and flat surfaces. This optimizes the profitability of your services and vertical wall decorations.
4. What is the margin on consumables?
Consumables cost around €5–6 per square meter (UV ink, filter, print head). The rest is almost entirely profit. Ideal for your profitable wall printing services and vertical wall decoration projects.
5. How does printer maintenance work?
Maintenance is simple: daily cleaning, weekly maintenance, and filter replacement every 2 months (6–8 months for Epson I3200 printheads). This ensures the longevity of your wall printing machine. A technical data sheet guides you step by step.
6. How long does the training last?
The training lasts two days at a technical center and one day remotely. It covers usage, settings, best practices, and business aspects for operating your wall printer. Ideal for quickly getting started with your wall printing and vertical wall decoration services.
7. Is there technical support?
Yes, six months of technical support is included, available every day by phone or video call. After this period, our after-sales service based in Grenoble will continue to provide support for your wall printing machine. Your wall printing business remains secure and profitable.
8. How is after-sales service (SAV) handled?
Le SAV est réactif : contact, analyse et solution immédiate pour votre imprimante murale. Réglage, pièce ou diagnostic se fait depuis Grenoble, France. Cela garantit la continuité de vos prestations d’impression sur mur.ression murale comme un business clé en main.
9. What is included in the training?
It includes installation, assembly, disassembly, adjustments, maintenance, and your first impressions. It also covers quotes, invoicing, marketing, and communication. You can operate your wall printing machine as a turnkey business.
10. How long does it take to assemble and disassemble the printer?
Complete assembly takes 20 minutes and disassembly takes 15 minutes. The wall printing machine is fast, simple, and mobile. Ideal for your wall printing and vertical wall decoration services.
11. Do you need to be handy to assemble and disassemble the printer?
No, no technical expertise is required. The system is modular and guided, and the training will have you working independently from day one. Your wall printing services will remain simple and effective.
12. Can the printer print on any surface?
It prints on smooth walls, concrete, paint, wood, glass, or metal. Always test with the wall printing machine for optimal results. Ideal for your wall printing and vertical wall decoration projects.
13. What is the difference between wallpaper and your wall printer?
Wall printing is done directly onto the wall, without joints or bubbles. Unlike wallpaper, it avoids cutting and waste, offering a durable finish. Perfect for your wall printing and vertical wall decoration services.
14. What is the difference between self-adhesive vinyl and wall printing?
Vinyl can peel off, yellow, or create bubbles. Wall printing is durable, ultra-thin, and customizable in high definition. Ideal for your custom wall printing and vertical wall decoration projects.
15. Can we print the entire wall?
No, the wall printer requires a margin of 25 cm for the print head. It can cover up to 3.5 m in height and as much width as necessary. This allows for precise and professional wall printing services.
16. What to do in the event of a printing error?
Simply repaint the area and reprint. Technical support is available for each correction. Your wall printing services remain reliable and fast.
17. Can we print on cars?
No, the technology is optimized for vertical and flat surfaces. The wall printer is also designed for walls and horizontal surfaces. Ideal for your wall printing and vertical wall decoration projects.
18. Do I need graphic design knowledge to get started?
No, the training teaches the basics and the wall printer uses simple files. For complex designs, a graphic designer or platform can be used. Your wall printing services remain accessible to everyone.
19. Who are our customers in the printing business?
Architects, interior designers, painters, renovators, construction companies, shops, hotels, restaurants, schools, and coworking spaces. Individuals can also benefit from customized services. Perfect for your wall printing projects.
20. What is the highest-priced service you have sold?
Some services exceed €11,000 depending on surface area and complexity. These include hotels, businesses, and B2B projects. The wall printer guarantees a profitable business and high-value wall printing services.
21. Why is your printer on wheels and rails?
Our printer operates on wheels if the floor is perfectly flat and free of obstacles, allowing for stable printing. Rails are used when the floor is not level or if there are obstacles. In 80% of cases, the printer operates on wheels.
22. How many services can I expect to perform per day?
You can expect to print at two different locations per day. However, it is more productive to print multiple times at the same location, as this avoids frequent setup and dismantling of the printer, thereby maximizing your profitability.
23. What pitfalls should be avoided in this new business?
Preparation is essential. Don't underestimate the time needed to prepare before visiting a customer. Poor preparation will waste time on site, reducing your profitability. By preparing your files carefully and doing test prints in advance, you will be more productive and minimize the risk of unpleasant surprises at the customer's premises.
