Frequently Asked Questions
(FAQ)

Yes, the printer is optimized for transport in small vehicles, and one person can handle it.

Printing 1 m² takes an average of 25 minutes.

One pack of ink lasts approximately six months. It includes 4 one-liter bottles for the primary colors, plus 1 liter of white ink and 1 liter of flush. The total cost is €1,050 excluding VAT.

The printer consumes an average of €4 to €6 per square meter printed. In France, printing services are typically sold for 250 € et 350 € per square meter.

During training, we teach you how to maintain your printer. Most processes are automated, including pumping and cleaning systems, which need to be used daily before and after each session.

The training lasts three days:

• Deux jours en présentiel at our training center.
• One day remotely, divided into four modules of two hours each via videoconference with our trainer.

For international customers, live training sessions can also be organized.

Yes, technical support is included for six months. Our technical and after-sales support team is based in Grenoble, France.

Our after-sales service is located in Grenoble, where we maintain a stock of spare parts ready to be dispatched in case of a breakdown or technical issue.

Our after-sales service is located in Grenoble, where we maintain a stock of spare parts ready to be dispatched in case of a breakdown or technical issue.

The training is highly practical:

• Practice with the printer.
• Learn to assemble and disassemble the printer.
• Adapt the printer to different profiles and obstacles.
• Analyze a surface before printing.

Additionally, a technical module covers file preparation for printing.

Assembling and disassembling the printer takes about 20 minutes. During training, we teach you how to do it as quickly and efficiently as possible.

No, it’s accessible to everyone. The printer is designed to be assembled with basic tools like an Allen key and a screwdriver—easier than assembling IKEA furniture!

The printer is most effective on vertical surfaces such as plastered walls, plasterboard, painted walls, wallpaper, or wood. It can also print on plexiglass and other materials. Printing on glass requires special training as it is more complex.

We are complementary. Wallpaper covers an entire wall for a new look, while our wall printer adds a unique decorative touch, like a tattoo for your wall.

Durability is the key difference. Stickers peel off over time, while wall prints can last up to a decade. Additionally, our solution is more environmentally friendly.

No, there is a margin of about 30 cm on each edge (top, bottom, left, and right). In certain cases, printing edge-to-edge may be possible if no obstacles are present.

If a print fails, the wall must be repainted. In rare cases, the printer can correct the error, but this is not guaranteed. That’s why training and testing before the final print is crucial.

It is strongly discouraged to print on cars due to the high risk of damaging the print head or the vehicle. Vinyl is a safer and more suitable solution for vehicles.

No, you don’t need graphic design expertise. Design work can be outsourced, allowing you to focus on the printing while adding a margin for the design service.

Most of your future customers will be B2B clients , with fewer individual customers. The average order value is approximately 1100 €.

We’ve had two remarkable projects:

• Complete signage for a building over four days, sold for more than 12 000 €.
• Interior decoration of a brewery, sold for more than 11 500 €.